ISO 9001:2015 · Quality assurance and excellence
ISO 9001 Quality management certification
For any organisation: controlled processes and customer satisfaction. Required in most tenders.
Overview
What is ISO 9001 certification?
ISO 9001 is the internationally recognised standard for quality management systems. Certification is awarded to companies and organisations that meet international quality requirements and are working to make their business more sustainable. Achieving ISO 9001 certification shows a genuine commitment to delivering high-quality products and services and to keeping customers satisfied.
Certification is an effective tool for improving organisational performance across the board, helping to reduce risk and increase efficiency. It also helps build a strong reputation in the market. With ISO 9001 certification, an organisation demonstrates its ongoing commitment to quality and its ability to meet customer expectations consistently, year after year.
How does ISO 9001 certification improve organisational performance?
Certification helps improve organisational performance and increase efficiency.
The advantages of ISO 9001 certification
Certification is awarded to companies and organisations that meet international quality requirements and work to make their business more sustainable.
Why do organisations choose ISO 9001?
Certification builds a strong reputation in the market and keeps the organisation focused on the quality of its products and services.
What does ISO 9001 bring your organisation?
The key benefits organisations gain from implementing the standard and achieving certification.
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Better products and services
Certification helps you adopt better practices so that customers consistently receive high-quality products and services.
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Greater customer satisfaction
By meeting customer expectations more reliably, certification can increase customer satisfaction and loyalty.
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Lower costs
Streamlined processes and greater efficiency can help reduce operating costs.
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Greater trust
Certification strengthens your credibility in the market and builds the confidence of customers and business partners.
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Better organisational performance
It encourages well-organised internal processes and better risk management.
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Access to new markets
Certification helps you meet the requirements of many customers and international markets.
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Improved sustainability
By improving environmental and social performance, certification can help make your business more sustainable.
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More government contract opportunities
Many government bodies and public authorities recognise the value of certification and encourage certified organisations to submit tenders.
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Better process management
Certification provides a clear framework for managing processes and improving them over time.
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A stronger competitive edge
Certification helps set your organisation apart and strengthens its competitive position.
How to get ISO 9001 certified
A clear path from first contact to receiving your certificate, with support afterwards.
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Step 1: Speak to one of our experts
The process starts with a conversation with one of our quality specialists, who will explain the steps involved and the requirements you need to meet for ISO 9001 certification.
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Step 2: Pre-assessment (optional)
You can request an optional pre-assessment audit that shows where your system stands against the requirements of the standard before the certification audit.
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Step 3: Planning and implementation
Your organisation draws up its action plan and puts in place the measures needed to conform to ISO 9001. Your team can attend our open training courses, such as internal-auditor and awareness courses; as a certification body, we do not provide consultancy on building your system, so that our audits remain impartial.
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Step 4: Audit and certification
Team Quality carries out the Stage 1 and Stage 2 certification audits to verify that your system conforms to ISO 9001. Once the process is complete and all requirements are met, you receive your certificate.
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Step 5: Ongoing compliance
After certification, we carry out periodic surveillance audits throughout the certificate's validity, followed by a recertification audit, to confirm that your systems and processes remain conformant and continue to improve.
Free, no-obligation enquiry
Ready to start your ISO 9001 journey?
Tell us about your business and number of branches, and we'll send you a tailored quote, the steps and the expected timeframe.
ISO 9001 frequently asked questions
What is ISO 9001 certification?
ISO 9001 is an international standard for quality management systems. It aims to improve the quality of an organisation's products and services and to ensure customer satisfaction.
What benefits can my organisation gain from ISO 9001 certification?
Organisations can gain many benefits from ISO 9001 certification, including better products and services, greater customer satisfaction, lower costs, more business opportunities and success in tenders, the ability to import and export and, in Egypt, eligibility for Egyptian export support funding.
How do I start the ISO 9001 certification process?
Simply get in touch with us. We will send you a quotation, the audit steps and the expected timescale.
What are the main steps to ISO 9001 certification?
The main steps are assessment, planning and implementation, audit and certification, and ongoing compliance.
How long does ISO 9001 certification usually take?
It depends on the size and type of organisation. One of our representatives will confirm the timescale based on information about your activities.
Can ISO 9001 requirements be tailored to my organisation's specific needs?
Yes. ISO 9001 can be applied in a way that suits your organisation's needs and your particular sector.
Do we need to train our staff to achieve ISO 9001 compliance?
Yes. Training can be an important part of achieving compliance with ISO 9001.
How can I maintain ISO 9001 compliance after certification?
Compliance is maintained through regular review and continual improvement of your processes and systems.
Can we upgrade our certificate from ISO 9001:2015 to a newer version?
Yes. Your certificate can be upgraded provided the conditions are met.
Related standards
Many organisations combine several standards into one integrated management system with a single audit.
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14001
ISO 14001:2015
Environmental management
For factories and contractors: reduces environmental impact and ensures legal compliance.
Standard details -
45001
ISO 45001:2018
Occupational health and safety
Protects your workforce and reduces workplace accidents and downtime on sites and in factories.
Standard details -
22000
ISO 22000:2018
Food safety
For every link in the food chain, from primary production to consumption, and often required by export markets.
Standard details -
13485
ISO 13485:2016
Medical devices
For medical device manufacturers and suppliers to demonstrate conformity to regulators.
Standard details