ISO/IEC 38500 is a leading international standard for the governance of information technology. It is designed to help organisations direct and control their use of IT effectively and efficiently, so that it supports the achievement of their strategic goals. It gives principles and guidance for governing bodies rather than requirements for a management system, so it is not intended for certification.
What Is ISO 38500?
ISO 38500 is a set of principles and guidance that helps boards of directors and governing bodies understand the importance of IT and make informed decisions about it. It covers areas such as:
- Strategic planning: setting a clear vision for the use of IT and defining related objectives.
- Risk management: identifying and assessing IT-related risks and putting plans in place to reduce them.
- Legal compliance: making sure the use of IT complies with applicable laws and regulations.

The Importance of ISO 38500
- Better performance: it helps organisations get the most from their IT investments.
- Lower risk: it reduces the likelihood of system problems and outages.
- Greater trust: it builds customer and investor confidence in the organisation’s ability to manage IT safely and effectively.
- Competitive advantage: it enables organisations to respond quickly to changes in the market.
Why Does ISO 38500 Matter?
- Alignment with business goals: it ensures that IT contributes directly to the organisation’s strategic objectives.
- Risk reduction: it helps identify and assess IT-related risks and take the action needed to reduce them.
- Better decision-making: it provides a clear framework for making decisions about IT.
- Legal compliance: it helps organisations comply with laws and regulations on data protection and cyber security.
- Greater trust: it builds customer and investor confidence in the organisation’s ability to manage IT effectively and securely.
Who Can Apply ISO 38500?
ISO 38500 for IT governance is not limited to any particular type of organisation or company. It is open to organisations of every kind, including:
- Private companies: small or large, in any sector.
- Government bodies: ministries, authorities, municipalities and others.
- Non-profit organisations: associations, charities and civil society organisations.
- Educational institutions: universities, schools and training institutes.
- Healthcare organisations: hospitals and medical centres.
How to Apply the Standard
To apply the principles of ISO 38500, an organisation can:
- Assess its current position: carry out a comprehensive review of its existing systems and identify strengths and weaknesses.
- Develop an action plan: draw up a detailed plan for applying the principles of the standard.
- Train and raise awareness: make the board and employees aware of the principles of the standard and why they matter.
- Document: document all IT-related processes and procedures.
- Evaluate, direct and monitor: the board regularly evaluates, directs and monitors the use of IT, following the Evaluate–Direct–Monitor model set out in the standard.
Team Quality does not issue ISO 38500 certificates. We certify the related, certifiable IT management systems: ISO/IEC 27001 for information security management and ISO/IEC 20000-1 for IT service management.
Team Quality is a company specialising in auditing and awarding international ISO certificates to all kinds of organisations, factories, companies and government bodies. It is accredited locally by the Egyptian Accreditation Council (EGAC) and internationally by the International Accreditation Service (IAS), both signatories of the International Accreditation Forum (IAF) multilateral recognition arrangement. It is also registered with the Egyptian Organization for Standardization and Quality (EOS).
Our goal at Team Quality is to help companies of every size and sector achieve excellence in quality by offering a wide range of services, including:
- Certification: we audit and certify organisations against internationally recognised standards such as ISO 9001, ISO 14001, ISO 45001 and ISO 29994, among others.
- Training: we offer open training courses, available to all, across different areas of quality, such as internal auditing, risk analysis and problem solving.
- Assessment: we provide independent assessment services to measure how well companies comply with recognised quality standards.
Our Accreditations
Team Quality holds the following accreditations and registrations:
Locally by
- The Egyptian Accreditation Council (EGAC)
International accreditation and registration
- Internationally: International Accreditation Service (IAS), an IAF MLA signatory
- Registered with: Egyptian Organization for Standardization and Quality (EOS)
- Our certificates can be verified on IAF CertSearch
For more details, contact us directly on 01014442207 or via WhatsApp
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